Last revised: October 4, 2018

Our Commitment to Online Privacy
At Pinnacle Storage Managers, LLC doing business as My Storage Plus (“My Storage Plus”), we understand that online privacy isn’t as easy as hiding your embarrassing high school photos behind the closed self-storage door. We care about your online privacy and this Privacy Policy (“Policy”) aims to explain (without the legal nonsense) how we use your information and what rights you have when it comes to controlling your information.

By continuing to use the services of My Storage Plus, you agree to let us use your information in the ways discussed in this Policy. For this reason, it is very important that you stick it out and read this entire Policy. Like our storage services, we believe our privacy practices are top notch! However, if you disagree, we will be sad to see you leave.

Services This Policy Covers

This Policy applies to the online services owned by My Storage Plus, including our website, social media accounts and any future online services we develop. This Policy does not cover the practices of companies not owned by My Storage Plus. Sometimes, we may display a link to another company’s services. When you click on this link, you are leaving My Storage Plus and are no longer covered by this Policy. Since you are here reading this, you must have a particular interest in privacy policies; we highly recommend you add to your reading list the privacy policies of the companies we link to.

What Is Personal Information?

Personal Information is any information that may allow for an individual to be personally identified. For example, your name, email address, social security number, phone number, residential address and credit card details are all considered personal information. Other information, such as your interests, economic status, customer number, IP address, geolocation, education, and job title may also be considered personal information if that information, when combined with other information, is used to reveal your identity.

What Personal Information Does My Storage Plus Collect?

My Storage Plus only collects personal information from you when you voluntarily consent for us to collect and use it. You voluntarily consent for us to collect and use your personal information by:

What About My Credit Card Information?
If you wish to pay your self-storage unit invoice through the tenant portal, you will be required to provide your credit card information. We use SiteLink Merchant Services, a PCI compliant third-party vendor to process credit card payments; this means we NEVER see your credit card information. You can find out more about SiteLink’s Merchant Services here https://www.sitelink.com/products/merchant-services and read their privacy policy here https://www.sitelink.com/privacy-policy. We have no control over and are not responsible for, Sitelink’s use or disclosure of your personal information.

What about the Cookies?
It’s time for us to talk to you about the cookies – and no, not the chocolate chip kind. Cookies are small files that we transfer to your computer’s hard drive through your browser.

Facebook – https://www.facebook.com/settings/?tab=ads
Google – https://adssettings.google.com

Digital Advertising Alliance – http://optout.aboutads.info/

You can also learn more about cookies at www.allaboutcookies.org.

Why Does My Storage Plus Collect My Information?

In these George Orwellian times, we think it is important to point out to you that we are no Big Brother company. We never collect your information for the purpose of selling, renting, trading or otherwise abusing it. We only use your information for the following reasons:

Does My Storage Plus Share My Information with Third Parties?

As we already mentioned, the personal information black market is not a market we are involved with. We only share your information with third parties in the following ways:

Will I Receive Emails from My Storage Plus?

Personal Information Retention and Your Rights

There is absolutely no hoarding going on here! My Storage Plus processes and stores your information within the United States and only keeps your personal information for as long as necessary to provide our services. Under the law, you also have the right to request at any time for us to:

We will do our best to comply with your requests; however, sometimes there may be legal or contractual duties that stop us from being able to fulfill your wishes. For example, we may need to retain certain information to comply with our tax reporting obligations, or if the information is part of an active investigation, we may not be able to remove it from our systems straight away. Regardless, we will always respond to your requests and let you know the situation.

Keeping Your Information Safe

My Storage Plus is committed to protecting your personal information. We have physical, electronic and managerial systems and procedures in place to help safeguard your information. Unfortunately, just as the bubble wrap doesn’t always protect Grandma’s expensive vase while moving, no online system can guarantee complete security of your personal information. Third-party viruses or security failures may result in your personal information being compromised. You can help prevent unauthorized access to your information by using antivirus software, limiting access to your personal computer and changing your passwords from “123abc” to something a little less obvious. In the unlikely event that your personal information is compromised due to a security breach on our end, we will be sure to notify you within 72 hours of the breach coming to our attention.

Protection of Children

Our services are not directed, or intended, for children under the age of 13 years. We do not knowingly collect personal information from anyone under this age limit and delete this information as soon as we become aware of it. However, we do admire all the 0-12-year-old’s out there contemplating their clutter-free future. If you live outside of the United States, your country may apply stricter age limits. In some cases, even if you are older than 13, you may not be legally allowed to access to our online services. 

Changes Made to This Policy

Times change, and we change with them. My Storage Plus may modify this Policy from time to time. The date at the top of this Policy lets you know when this Policy was last revised. If My Storage Plus makes a change to this Policy that materially affects the way your information is used, an email will be sent notifying you of the change or changes to the Policy. Even though you probably won’t, you really should check back here occasionally to make sure you have read our latest policy. By continuing to access or use our services after the Policy changes, you allow us to use your information in the ways described in the updated policy.

Dispute Resolution

All disputes concerning our privacy practices are to be resolved by a good old-fashioned duel. If a duel is not agreeable to both parties, then by using our services, you agree to use independent mediation and/or arbitration services, rather than formal court proceedings, to have the matter resolved. 

Contact My Storage Plus

If you ever have any questions about how we use your personal information or want to put in a personal request for photos from Angela’s uncle’s dog’s 7th-month birthday, feel free to reach out by email or mail.

info@pinnaclestorageproperties.com

565 S. Mason Drive, #529, Katy, TX 77450